Privacy policy

Last Updated: 26/08/2025

At oisheworld.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, purchase our products, or engage with our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Introduction

oisheworld.com (“we,” “our,” “us”) operates as an online store specializing in Electronics and Gadgets including smart devices, phone accessories, audio equipment, and wearables.

We understand that when you visit our website and share your information, you expect transparency and responsibility in handling it. This Privacy Policy outlines:

What information we collect from you
How and why we use this information
The legal basis for processing data
With whom we may share your data
Your rights regarding your information
How we protect your data
How you can contact us

We comply with applicable data protection laws in India, including the Information Technology Act, 2000 and its rules, as well as international best practices in privacy and data security.

2. Information We Collect

When you interact with oisheworld.com, we may collect different types of information:

(a) Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party gateways; we do not store sensitive financial information like credit card numbers directly on our servers)
GST details (if applicable for business customers)

(b) Non-Personal Information

Device information (browser type, operating system, device model)
IP address
Cookies and tracking technologies
Website usage data (pages viewed, time spent, links clicked)

(c) Information From Third Parties

We may receive information about you from trusted partners such as payment providers, logistics companies, or marketing affiliates when you use their services in connection with our website.

3. How We Use Your Information

We use the information collected for the following purposes:

Order Processing & Delivery
- To confirm and process your orders
- To deliver purchased products to your provided address
- To provide invoices, receipts, and order updates
Customer Support
- To respond to your queries, complaints, or service requests
- To offer after-sales support and warranty assistance
Personalization & Recommendations
- To provide product suggestions based on your browsing history
- To enhance your shopping experience
Marketing & Communication
- To send promotional emails, offers, and product updates (you may opt-out anytime)
- To notify you of sales, new arrivals, or special campaigns
Legal & Compliance
- To comply with GST and taxation requirements
- To prevent fraud, unauthorized access, and misuse of our website
- To meet obligations under applicable laws and regulations
Improvement of Services
- To analyze website traffic and user behavior
- To optimize our website’s design and product offerings

4. Legal Basis for Data Processing

We process your data based on one or more of the following legal grounds:

Consent: When you voluntarily provide information (e.g., subscribing to our newsletter).
Contractual Necessity: To fulfill your purchase orders.
Legal Obligation: Compliance with tax, GST, and consumer protection laws.
Legitimate Interests: To improve our services, secure our website, and offer relevant products.

5. Sharing of Information

We respect your privacy and do not sell your personal information. However, we may share data under specific circumstances:

Service Providers
- Payment gateways for processing transactions
- Logistics and courier companies for product delivery
- IT and hosting service providers for website maintenance
Legal Requirements
- When required by law, court order, or government authority
Business Transfers
- In case of mergers, acquisitions, or restructuring, your data may be transferred to the new entity
Marketing & Analytics Partners
- With trusted third-party tools (e.g., Google Analytics, Meta Ads) to improve user engagement and marketing effectiveness

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy:

Order and transaction details: retained for at least 7 years for tax compliance
Customer account information: retained as long as your account is active
Marketing information: retained until you unsubscribe or request deletion

Once the retention period expires, data is securely deleted or anonymized.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login details
Analyze browsing behavior and improve website performance
Show personalized ads and product recommendations

You can control or disable cookies through your browser settings, but some features of our website may not function properly without them.

8. Data Security

We take data protection seriously. Our security measures include:

Secure Socket Layer (SSL) encryption for all transactions
Firewalls and intrusion detection systems
Restricted access to customer data by authorized staff only
Regular audits and updates of security protocols

Despite our best efforts, no system is completely secure. We cannot guarantee absolute security of your data but are committed to minimizing risks.

9. Your Rights

Depending on applicable laws, you have the following rights regarding your personal data:

Right to Access: Request details of the personal data we hold about you.
Right to Correction: Update or correct your personal details.
Right to Deletion: Request deletion of your data (subject to legal obligations).
Right to Withdraw Consent: Opt-out of marketing communications anytime.
Right to Restrict Processing: Limit how we use your data under certain circumstances.
Right to Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at:
📧 Email: oisheworld@gmail.com
📞 Phone: 6297447746

10. Children’s Privacy

oisheworld.com is not directed towards children under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a child, we will delete it immediately.

11. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to oisheworld.com. We are not responsible for the privacy practices of other sites you may visit through our links.

12. International Users

While oisheworld.com primarily serves customers in India, international users should note that data provided to us will be transferred and processed in India, where data protection laws may differ from those of your home country.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, business operations, or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us:

oisheworld.com
📍 Address: Amta Dakshin Para, P.O. – Amta, P.S. – Amta, District – Howrah, West Bengal, India, Pincode – 711401
📧 Email: oisheworld@gmail.com
📞 Phone: 6297447746
🧾 GST Number: 19AWEPG4381Q1ZW

We are here to address your concerns and will respond promptly.

15. Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable rules, the details of the Grievance Officer are provided below:

Name: Prosenjit Roy (Authorized Representative)
📧 Email: oisheworld@gmail.com
📍 Address: Amta Dakshin Para, P.O. – Amta, P.S. – Amta, District – Howrah, West Bengal, India, Pincode – 711401

16. Consent

By using our website, creating an account, or making a purchase on oisheworld.com, you consent to the collection, use, and sharing of your information in accordance with this Privacy Policy.